Working with online e-commerce and intranets, we often discuss with customers how to design the optimal UI and UX experience. The HTML 4 frameworks enable any developer to solve this design with overlay windows and guided experience.
When you design please take the following approach:
- Any action need to be a maximum 3 clicks away.
- Use contextual behaviour, i.e. hide actions not applicable.
Read more here;
- https://en.wikipedia.org/wiki/Three-click_rule
- http://www.thatdanny.com/2008/11/16/three-click-rule-defunct-says-nielsen-norman-usability-group/
- http://sixrevisions.com/usabilityaccessibility/10-usability-tips-based-on-research-studies/.
- I encourage you to buy the Jacob Neilson book – https://www.nngroup.com/books/prioritizing-web-usability/
- http://uxmyths.com/post/654026581/myth-all-pages-should-be-accessible-in-3-clicks