Google made a great example on why the company should stick to making the world best search engine online; the credit they deserve.
But they should stay away from corporate business application; why? Read the resent Migration Whitepaper and pay attention to details within the paper – http://static.googleusercontent.com/external_content/untrusted_dlcp/www.google.com/en//support/enterprise/static/gapps/docs/admin/en/gapps_exchange_migration/1.0/gamme_admin.pdf;
- On the pages 23-25 the list pretty much shows you what cannot be migrated, instead of what can and should be migrated.
- Being on the subject of what should; let us look more on the details again.
- Public folders are a nay. Why? Google doesn’t support it; so enterprise sharing of e-mail lists and e-mails, incoming group mailboxes are in the Google world supposed to be the “docs place”. For you corporate junkies with 728 applications installed – you just got another app to manage and explore –and no; Google Docs does not support multiple group boxes.
- Messages larger than 25 Mb. Cause? Read the whitepaper; Google simply does not work with big emails. Are you a layer, architecture, engineer or simply just an e-mail lover; split up all your e-mail and increase the items of your inbox, rather than at simple overview and a mail on your desired size. And DON’T comment on the term; “you don’t need big e-mails”. It’s 2010; I as a consumer and user specify what I need, not the vendor… it’s a new game play. And yes; migrating to Google will make some (you won’t get told which) e-mail disappear.
- Executables in compressed files. Hmmm… Google does constrain on content; not on location of it.
- Importance levels. Yes I also hate Jimmy from finance as all his e-mail are VERY IMPORTANT. But, sometimes when a n angry customer needs to confront the reality and make his voice heard (try e-mailing Google Support for instance), importance will put focus on the reader. Global Research Group makes clear in the 2008 report on e-mail usage; that 44% of all users use importance marks. Google, please recap.
- Category definitions? COME ON!! If you are a heavy user of e-mail (corporate customer), you probably filter and leverage these categories all the time to make the day more easy and flux. Xobni quoted to hate the features of Outlook; as they would love to have made it available.
- Calendar attachments. Fair enough, can’t seem to find a reason for it. But again… I had the opportunity before (never go down of past…)
- Follow-up, flags and reminder. Again not support; so migrating away just made all Personal Assistants (PA’s), secretaries or Information Worker more stressed or worried.
I love a lot of Google applications. I believe the company is the most vigilant and innovative vendor to date; but I had expected Google to present a more corporate solution than a SOHO wanna-be e-mail platform. Migrating to Google from Exchange is simply a mistake; price does not compare and features are less understandable. Stick to Exchange, let Google innovate on the other GREAT apps.